Effective date: October 15, 2026
These terms apply to payments for freelance services provided by Efficio Marketing LLC (“Efficio,” “we,” or “us”), a limited liability company operating from and serving clients in the United States.
Your project agreement
The scope of work, deliverables, fees, preliminary payment, and delivery schedule will be agreed in writing before work begins. These terms supplement that agreement. If there is a conflict, the project agreement accepted by both parties controls, subject to applicable law. Paying an existing invoice does not, by itself, change previously agreed project terms.
Payments and currency
All fees and payments are in United States Dollars (USD). Pay only the amount specified in your agreed proposal, project agreement, or invoice. Any applicable taxes and approved additional expenses will be disclosed before payment.
Payments are processed through Stripe for Efficio Marketing LLC. References to “Efficio” or “Efficio Marketing LLC” at checkout identify our business. By submitting a payment, you confirm that you are authorized to use the selected payment method.
Preliminary payment and starting work
The agreed preliminary payment must be successfully received before work begins and will be credited toward your total project fee. A pending or unsuccessful payment does not satisfy this requirement.
Your start date also depends on the agreed schedule and receipt of any information, materials, access, or approvals needed from you. Payment alone does not guarantee an immediate start.
Final payment
The remaining balance is due in full upon project completion and delivery, unless both parties agree to a different payment schedule in writing. Completion and delivery are determined by the scope and delivery requirements in your project agreement. Partial payment does not settle an outstanding balance.
Delivery, revisions, and changes
Services and deliverables will be provided using the method and schedule agreed for your project. Delays in receiving required materials or approvals may affect delivery dates; any resulting schedule changes will be communicated in writing.
Work or revisions outside the agreed scope require separate approval. Any additional fees will be agreed in writing before that work begins.
Refunds and cancellation
All payments toward agreed project fees, including preliminary payments, are non-refundable, except where a refund is required by applicable law. Subject to that exception, no refund is offered for a change of mind or client-requested cancellation.
To request cancellation or a pause, email logan.moore513@gmail.com. You remain responsible for work performed and approved, non-cancellable expenses incurred before cancellation, as provided in your project agreement and permitted by law. Payments already received will be credited against amounts owed.
This policy does not limit your legal remedies for services not provided as agreed, our breach of contract, unauthorized charges, or billing errors.
Billing questions and corrections
Contact logan.moore513@gmail.com with questions about a payment or suspected billing error. Verified duplicate payments, overpayments, and incorrect charges will be corrected, including by refund where appropriate. Nothing in these terms restricts your right to raise a lawful payment dispute.
Contact
Logan Moore
Email: logan.moore513@gmail.com
Mailing address: 6708 Main St. Cincinnati, OH – 45244